Service Desk Error- Please help

Technical details

Log's referral number: 20409920-a60a-4be1-9e6e-1deffa1c7071

Cause

Referer URL: https://24.238.0.120:8444/browse/NOC2-1

java.lang.RuntimeException: javax.servlet.ServletException: com.atlassian.greenhopper.manager.lexorank.LexoRankIntegrityException: Expected exactly 2 rows; the maximum marker row and the lowest ranked row for rank field[id=10000] - etc....

more

I found the attached rank Error log based on your recommendation Nic, how can I resolve.Lexorank errors.PNG

1 answer

0 votes

Could you try the lexorank integrity checker and re-indexers?  I cannot for the life of me remember the location, so log in as a full admin and use gg or the search for admin functions and start typing lexorank, you should see it pop out then.

Hi Nic,

 

Please see update to question with the screenshot.

I think those need to go to Atlassian!

 

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