Service Desk: Easier way to add customers to an organisation

This question is in reference to Atlassian Documentation: Setting up service desk users

In the customer list I don't see the possibility to select multiple existing users and assign them to the newly created organisation. I'm now navigating back and forth copying a single email address at a time to the "Add customers dialog". Isn't there a way to do this with less effort?

1 answer

 Hi Raymond, the best way to add many users to organisations is to use the JIRA Service Desk REST API:

https://docs.atlassian.com/jira-servicedesk/REST/cloud/#servicedeskapi/organization-addUsersToOrganization

You may find the REST API tutorials help you get started:

https://developer.atlassian.com/jiradev/jira-apis/jira-rest-apis/jira-rest-api-tutorials

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