Service Desk: Easier way to add customers to an organisation

This question is in reference to Atlassian Documentation: Setting up service desk users

In the customer list I don't see the possibility to select multiple existing users and assign them to the newly created organisation. I'm now navigating back and forth copying a single email address at a time to the "Add customers dialog". Isn't there a way to do this with less effort?

1 answer

This widget could not be displayed.

 Hi Raymond, the best way to add many users to organisations is to use the JIRA Service Desk REST API:

You may find the REST API tutorials help you get started:

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

573 views 25 15
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you