Service Desk Data Center 3.0

I need around 250 agents for Service Desk, resolving incidents for about 30,000 users, so I'd like to use Data Center.

What licences must I get? Is it necessary to buy Service Desk 3.0 (one-time payment) and make an additional annual payment according to the number of my agents?

 

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You can compute over here: https://www.atlassian.com/software/jira/service-desk/pricing

In case, you need further advise you can drop an email to the advocates team at: sales@atlassian.com

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