While testing JIRA Service Desk I have a licensing problem. For each customer in the service desk a JIRA account is automatically created. This is not wanted, because we only use a JIRA license for 25 users but have much more customers. I did assume to use create JIRA users only for Agents/Developers/Admins. Did I select a wrong setting or is a license upgrade required?
Service Desk 2.3.6
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EaglePicher Technologies is a leading manufacturer of battery systems for diverse industries like defense, aviation, space or medical. As they operate in highly regulated industries, keeping a clear ...
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