Service Desk Customers list populates automatically

adriaprado October 4, 2017

Hi There,

Every time I create a new Service Desk Project it's Customers list is populated automatically lucky only with internal users, how can I avoid this to happen as well as remove this customers from the Service Desk ?

 

 

1 answer

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Mizan
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October 5, 2017

Check the default membership for project role Service Desk Customers

Press g+g then type project roles , then manage default membership of this role.

adriaprado October 8, 2017

Thank you for your reply Mizan, oddly enough the role has no Default Users.Screen Shot 2017-10-09 at 9.33.15 am.png

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