Service Desk Agents can't administer project after upgrade to 3.2.2

after upgrading to JIRA 7.2.2 and Service desk 3.2.2 I no longer can administer the  service Desk project to set up email settings, portal settings, etc.

image2016-10-12 15:34:24.png


None of these users can do any project administration on Service Desk, even though the all see to have the correct Application access.


How can I fix the permissions for these users to be agents?

image2016-10-12 15:37:44.png


1 answer

0 vote
Gerry Tan Atlassian Team Oct 12, 2016

What version are you upgrading from? Please check the release note, you need to upgrade to JIRA 7.0 and JSD 3.0 first.

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