Service Desk 2.1: IMAP-Message rejected?!

We're currently evaluating JIRA with Service Desk 2.1

Unfortunately, the Exchange-IMAP connection says

"2015-01-09 09:25:57,120 DEBUG [Mailserver für XY. Von JIRA Service Desk erstellt.] atlassian-scheduler-quartz1.clustered_Worker-1 ServiceRunner Von JIRA Service Desk verwendeter Mailhandler. Darf nicht geändert oder gelöscht werden. 10.100 Von JIRA Service Desk verwendeter Mailhandler. Darf nicht geändert oder gelöscht werden. 10.100[10100]: The message has been rejected (Signup is not currently available): From :[Otto <Otto@XY>], Subject: test4 von otto, Date:"

Effectively: "The message has been rejected (Signup is not currently available)"

The system is set to public mode. What could be the problem?

Thanks!

1 answer

1 accepted

This widget could not be displayed.

Oh, I just see that the portal itself has a setting for signup, too. My fault.

But: how to make JIRA pick up older messages in the inbox?

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