Server to Cloud Subscription

[Jennelyn Ferrer]

Hi,

I made a mistake in acquiring the product.  I overlooked the subscription.  I purchased the server subscription instead of cloud subscription.  Is it possible to cancel Server subscription and purchase the cloud instead?  What will happen to the license we acquire linked to Server subscription?

Thank you.

[Nic Brough -Adaptavist-]

You can buy the Cloud subscription whenever you are ready.

You might be able to get a refund on the server licence if you are fast enough - https://confluence.atlassian.com/purchasing/does-atlassian-offer-refunds-321848767.html