Server ID different after import of data

We have been working in a test environment with an evaluation license.  We now have purchased a license and installed JIRA in our production environment and have exported the data in test and imported into production.  However, it did ask for a license on import which we provided our new license but it has brought in a different server id (the same as the one in test).  I do need to update my test evaluation license with a developer license from purchased license.  However, production and test now have same server ID and the server ID in test is associated with an evaluation license.

Can anyone explain the relevance of server id's?  If I change over my test license to the production developer license then does it care what the server id is? and also if I have imported data with a different server id is this an issue - do I need to change it to the one registered with the license on install - why?

1 answer

1 accepted

  • The server ID should not be a problem.  
  • You need to install the "dev" license into your test server as the evaluation will expire at some point
  • The dev license doesn't care about the server ID 

The articles below should throw some light on your questions.


Thanks - those documents were very useful!  I have just updated my test license to the prod developer license.  It was interesting to see that the server id is used for attachments but we shouldn't have a problem here because test/prod will never link into another application together for example we are also looking to use confluence but we will be linking test confluence to test JIRA and prod confluence to prod JIRA so they will still be separate.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,338 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot