Sending notifications to remote e-mail addresses

Dear Atlassian,

We are wondering, whether is possible to send issue-notification e-mail to predefined e-mails, which are NOT registered as JIRA users?

Issue-notification for JIRA members works perfectly, just after publishing an issue, but we'd like to notify other people, who are not typical JIRA users (even not in MS ActiveDirectory, which we use for auth - foreign company).

Thank you for your time and help,

Przemek M. Zawada

1 answer

You can use the 'Single Email Address' option in notification scheme. However, this will require the JIRA issue to be publicly accessible.

More information in https://confluence.atlassian.com/display/JIRA/Creating+a+Notification+Scheme.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,963 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot