I have created a custom field for "Reviewers", that accepts one or more user names as input. Our goal is to assign more than 1 colleague to review a certain design simultaneously.
Is there a way to send these users a notification that they have been added to the ticket as a reviewer? (These users are not part of a 'fixed' group, the formation changes per ticket)
Thanks for any suggestions!
You can achieve that by using events and the notification scheme. E.g. let's say that you need to add these reviewers during a transition. On that transition you would have a screen for the user to add all reviewers.
Now, when you will transition this issue using this transition, then is the Reviewers field has any user, they will get a notification.
Let me know if that helps.
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