Sending mails from JIRA fails: Need fully-qualified hostname


I am using a SMTP server in our university that requires mail clients to include the fully-qualified hostname in HELO reqeusts. Apparently, JIRA sends only a short hostname. Can I configure JIRA to use a fully-qualified hostname?

Running "hostname -f" on the JIRA server gives me the full hostname by the way.


An error has occurred with sending the test email:
com.atlassian.mail.MailException: javax.mail.SendFailedException: Invalid Addresses;
  nested exception is:
    com.sun.mail.smtp.SMTPAddressFailedException: 504 5.5.2 <>:
 Helo command rejected: need fully-qualified hostname

1 answer

In some configurations java might not be able to get the FQDN, you can try running this code to see what it returns.

InetAddress localHost = InetAddress.getLocalHost();

JIRA uses javamail to send email. I didn't check this but it should be possible to use this property to set the name with a system property upon JIRA startup.

mail.smtp.localhostStringLocal host name. Defaults to InetAddress.getLocalHost().getHostName(). Should not normally need to be set if your JDK and your name service are configured properly.

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