I am still configuring the last bits of our new JIRA.
From one day to another my name ends up as the senders emailadress when recieving emails from JIRA. It still has the same emailaddress and it has "(JIRA)" too, but my name is in front of that.
Where can I fix this?
This is probably happening because your e-mail account is configured in JIRA's Outgoing Mail (Administration > System > Outgoing Mail)
You can change the account there and then mails will not be sent on your name. :)
If only it was thats imple... nope that's not it!
But maybe I have clue for it.... Before _this_ occured, JIRA send it with the right name, the name of the mailbox you send to (in this case "jira").
Now, it uses every name from the person who made changes to an issue. (assignee, comments etc).
What you are seeing is that the personal part of email addresses are by default the 'action' users personal name, the person 'causing' the email. Overriding this behaviour is not possible with the standard email generaing features of JIRA.
So sender has to be jira [email@example.com] as it was before instead of Vera Valkestijn (JIRA) [firstname.lastname@example.org] or an other person who made changes of any kind to the issue.
You are right, I see now that indeed the name is used for it.
In our old version of Jira (3.?) it always was like I described, so no name, just jira. Too bad it can't be overrided in 6.2. Thank you for your answer.
Hi Atlassian community, My name is Max and I work on the product integration team at Atlassian. I am pleased to announce the early access program for the Jira Cloud add-in for Outlook. This add-in...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events