According to the documentation (https://confluence.atlassian.com/display/AOD/Creating+Issues+and+Comments+from+Email) the following should happen, after inserting a Default Reporter in the mail handler:
ONly... It doesn't - can anybody help?
Hi Kathrine,
If the default reporter username has a mix of upper-case and lower-case characters this could be related to a bug https://jira.atlassian.com/browse/JRA-32750 .
Switching to a default reporter with only lower-case characters in the username should resolve the problem.
Best Regards,
Davy
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