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Send to Top of Backlog not working

Is anyone else having trouble with the Send to Top of Backlog feature? I have tried it on multiple browsers and it doesn't do anything anymore.


Steps to reproduce:

  1. Right click an issue in the backlog
  2. Left Click "Send To: Top of Backlog"

Expected Results:

  • Item would be moved to the top of the backlog

Actual Results:

  • No change in item position

3 answers

1 vote

this can be reproduced with Chrome, Firefox and Edge.

My colleague found a workaround "Because there is a sub-task at the top of backlog" - "work around: make that sub-task not be displayed at the top. Then the feature works fine again."

Atlassian Support will be contacted about this.

Thanks! Removing sub tasks from the bottom and top of the backlog fixed my problem.

0 votes
Jack Brickey Community Leader Nov 25, 2019

is the issue repeatable on other browsers? If so I would suggest reaching out to Atlassian Support.

Hi Michael, 


I cannot reproduce the problem. Try it with the shortcut "s" "t". Click on the issue and then press "s" and "t" one after the other. 

My best


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