If I open a users service desk ticket and click "Respond to customer" they get an email that says:
"We have received your request and will get back to you soon."
How do I have that email include my actual response instead? I'd rather have the email say what I personally wrote as a response instead of just a generic message.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot