Send notification to entire team

[Rahul Aich [Nagra]]

Hi All

Iwant to be able to send notifications to groups whenever issues are updated, how is this possible?

Rahul

[Jobin Kuruvilla [Adaptavist] · Accepted solution]

You can pick from 3 different options.

1. If the groups are same for all issues in the project, add them directly in the notification scheme for the project. You will have to be careful in sharing this scheme with other projects (see #2)
2. If the groups are different for different projects, define a project role and use the role in the notification scheme. You can then add groups in the project roles.
3. If the groups are different for individual issues, use a Group Picker custom field to capture it in the issue and use the custom field in the notification scheme.

[Shanye]

You can create a new notification scheme to assign to the projects on which you'd like the groups to be notified of issue updates. It's also possible to edit your existing notification schemes, which will be a similar process.

Here's the page to edit notifications for an existing scheme:

NotifScheme1.png

And the screen or adding a new operation to an event:

NotifScheme2.png