Send notification mail based on custom field value updated ?

How to trigger notification mail to send only watchers 
depends on the custom field(Trigger) value is change to "Red_Flag" during all workflow transition status ?

I have to trigger the mail based on the custom field(Select list) value changes to "Red_Flag" during the transition,is it possible ?

How to trigger a mail based on custom field updated and customized mail content?

Please give me some suggestions,thank you!

2 answers

1 accepted

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Tarun Sapra Community Champion Aug 22, 2017

Changing the custom field would trigger "Issue update" notification which is a generic notification. In order to make sure that the notification is because of the change of custom field, you would need to write custom listeners.

If you script runner plugin then it becomes even more easy 


Is it possible  to send mail to only watchers group when custom field updated to "Red_Flag"?

I have already installed script runner plugin but I can't find the suitable built-in scripts.

Thanks for your great support.

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Easy way to do that with our add-on Jirassimo

Specifically, this is how you track change of statuses:


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