Is there a way to send an email if no event has taken place? One of my users wants to receive an email for issues that have had no updates in a certain length of time. Thanks, Lisa
Use a filter subscription, something like (5 days not updated)
updated < -5d and status !=closed
then have the user subscribe this filter on a daily basis.
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The filter option is a great solution but if you want to be reminded about specific issues you could install the free My Reminders add-on: https://marketplace.atlassian.com/plugins/com.atlassian.myreminders
Full disclosure: I wrote it. :)
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