Hello
I have kind of an issue when sending a using send custom email with scriptrunner.
See the following code:
<% def userKey = "customer.care" def commentManager = com.atlassian.jira.component.ComponentAccessor.getCommentManager() def comments = commentManager.getComments(issue) def lastCommentFromUser = comments?.findAll {it.authorApplicationUser.key == userKey} def issueDesc = issue.description def emailAdr = issue.getCustomFieldValue(componentManager.getCustomFieldManager().getCustomFieldObject(10301)) def emailSubj = issue.getCustomFieldValue(componentManager.getCustomFieldManager().getCustomFieldObject(10805)) def emailBody = issue.getCustomFieldValue(componentManager.getCustomFieldManager().getCustomFieldObject(11374)) def emailInfo = "<br/><br/>From: " << emailAdr << "<br/>" << "Sent: " << "$lastCommentFromUser.created" << "<br/>" << "To: " << "ACNVFEscalations@acnpacific.com.au" << "<br/>" << "Subject: " << emailSubj << "<br/><br/>" if (lastCommentFromUser) lastCommentFromUser = out << emailBody.replaceAll("\\n","<br/>") << "\n\n" << emailInfo << "\n\n" << lastCommentFromUser.last().body.replaceAll("\n","<br>") else if (issueDesc) lastCommentFromUser = out << emailBody.replaceAll("\\n","<br/>") << "\n\n" << "------Original Message------" << "\n\n" << issueDesc.replaceAll("\\n","<br/>") else lastCommentFromUser = out << emailBody.replaceAll("\\n","<br/>") %>
When sending email with HTML text setting (or plain text), the comments with bold are rendered as *text* instead of the text actually being bold.
Are there any solutions to this, i was also thinking of adding rich text to the email body field to send emails with.
I greatly appreciate your assistance.
regards,
Pon
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