Send custom email post-function - send to project role


I would like to send an email as post-function to project role named "Portfolio Manager". The only problem is that the name of this role contains the space character " ". I do not want to rename this role. It seems that custom email script uses space as delimiter for addressing the roles/groups and so on...

How can I solve this problem? I tried role:'Portfolio Manager' and 'role: Portfolio Manager' but I was unsuccessful.

See the screenshot below.

image2015-4-29 9:18:36.png


1 answer

1 accepted

This widget could not be displayed.


Please try putting the role in quotes, so use:

role:"Portfolio Manager"

I tested that and it works for me.

It works. Thanks a lot!

One of my JIRA clients just upgraded their SR to the latest free version (3.1.4) and sending of custom emails to Role names with spaces is not working anymore even though it has quotation marks on it.


I'm pretty sure I tested this on a 4.x version. I'd suggest they try using the latest one compatible with their JIRA instance (they may want to use an evaluation licence to try it).

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

292 views 5 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you