Send automatic Email - Critical Severity

[Robert Dadomo]

Hi,

I was wondering if there was a way to configure JIRA that when a ticket is logged with a specific dropdown value that an automatic email is sent to a user e.g. if a ticket with a severity dropdown value of 'business critical' an email is sent to myself.

I've done a bit of reading around and cannot find anything.

Any help would be greatly appreciated.

Thanks

Rob

[Henning Tietgens]

You can use the Script Runner Plugin and it's builtin post functions to get this functionality. There is an example matching your scenario in the documentation.

Henning