Greetings,
I am attempting to create email notifications with the following logic:
If ticket_status=open and ticket_priority=blocker and update_date<=today-1day send an email.
I have created a custom notification, but am unclear how to specify the criteria for notifications Reporter, Assignee, Watchers to be notified each day until a "blocker" bug is resolved.
Thanks
You have to create a filter to find the issues and a subscription for this filter. In the filter you have to select something like this
status = Open and priority = Blocker and updated < startOfDay(-1) and (reporter = currentUser() or assignee = currentUser() or watcher = currentUser())
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.