Agile is traditionally a Software Development methodology. While there are many resources online on how to approach DevOps with an Agile perspective, most of them fail to address some issues we are having.
We use a weekly Sprint in JIRA Cloud (with the Grasshopper Plugin). We maintain a swim lane that uses an Operations component and a corresponding JQL filter, and another swimlane for Sprint stories.
Operations tasks are not pointed and don't affect the Sprint in that way. We define an Operations task; vs. a story, as a task which must be done within 48 hours.
The problem is that we tend to create many Operations tasks after the Sprint has been started, and many are left in a non-done status (in-progress, under review, blocked, etc) at the end of the Sprint. This makes Sprint planning more tedious because we expect those issues to automatically carry over to the next Sprint.
My question is whether it would be considered terrible practice to create a long-ending Sprint called Operations that has a end date in 1 or 3 or 6 months. Then keep all Operations tasks there, and all stories in the Active Sprint.
Has anyone experienced a similar problem? Found a better solution?
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