Security level

Marzi Goodarzian December 26, 2017

Hi
A project in jira has security level, but two person within this schem(admins of this project) create a issue for each other and other people see this issue in project!!
Where is Problem??
How do I resolve it?

Thanks

Marzi

1 answer

0 votes
Alexey Matveev
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December 26, 2017

Hello,

Is the security level set for the created issue? It is not enough to create a security level. You need to define users which can see issue for the security level and you should explicitly set the security level for the issue. If the security level is default for the project then it will be set automatically 

Marzi Goodarzian December 27, 2017

All that you said has been defined and applied. And this security scheme has been running for a long time. But by creating issue by its project manager, it has been seen by all members in project.

Nic Brough -Adaptavist-
Community Leader
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December 27, 2017

Your security scheme is wrong, or not applied to the project, or your users are not setting a security level, or their groups/roles allow them to see the issues.

Marzi Goodarzian December 27, 2017

When they(Project member) create their own issue, their own project members can not see anyone, except anyone in the security scheme.

But when issue is created by the Manager of the project, it can be displayed to all users (even those who are not in the security scheme)... :(

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 27, 2017

So they're not setting a security level on it.  Or the security level they are choosing says "let other people see it"

Marzi Goodarzian December 28, 2017

Thank you for the response

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