Security level

A project in jira has security level, but two person within this schem(admins of this project) create a issue for each other and other people see this issue in project!!
Where is Problem??
How do I resolve it?



1 answer

This widget could not be displayed.
Alexey Matveev Community Champion Dec 26, 2017


Is the security level set for the created issue? It is not enough to create a security level. You need to define users which can see issue for the security level and you should explicitly set the security level for the issue. If the security level is default for the project then it will be set automatically 

All that you said has been defined and applied. And this security scheme has been running for a long time. But by creating issue by its project manager, it has been seen by all members in project.

Your security scheme is wrong, or not applied to the project, or your users are not setting a security level, or their groups/roles allow them to see the issues.

When they(Project member) create their own issue, their own project members can not see anyone, except anyone in the security scheme.

But when issue is created by the Manager of the project, it can be displayed to all users (even those who are not in the security scheme)... :(

So they're not setting a security level on it.  Or the security level they are choosing says "let other people see it"

Thank you for the response

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

573 views 25 15
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you