Security level search/filter

We have a Security Level of Invisible, which allows just the reporter to view the ticket. I am trying to filter for my invisible tickets using the syntax:

reporter != currentUser() and level = "Invisible"

The search returns The value 'Invisible' does not exist for the file 'level'.

Does the system admin need to allow this field to be searchable? How?

Thanks

****

Hi René, I am trying to create a filter to see just my Invisible issues. I just checked the spelling and it turns out there is a blank space after Invisible, so when I search for "Invisible" I get no result, but when I search for "Invisible " the results are returned. Problem solved! I can't comment because I do not have 3 points.

Thanks

 

1 answer

First I think even if the filter worked, it wouldn't find anything since you said this security hides the issue from all users except the reporter. For the message the value doesn't exist - is it exactly spelled like this? JIRA is case-sensitive for that field. As far as I know there's no need to allow fields to be searchable (I don't know a way to say fields are not searchable).

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