Search with Parenthesis in Summary fail

I have been researching a solution that would allow me to search for issues starting with (Sales).  I have tried the following with no luck.

 

  • summary ~ "\\(Sales\\)"
    • Returns every issue with the word Sales in the summary.  This is what I believe should be the answer.
  • Summary ~ "\\(Sales\\)*"
    • Asterisk after ).  This returns nothing.

Both 

  • summary is "\\(Sales\\)*"
    • and
  • summary is "\\(Sales\\)"
    • Operator 'is' does not support searching for non-empty values for field 'summary'.

 

I have tried a bunch of other combinations with no luck.  It either shows nothing or shows every issue where summary contains the word Sales.  It appears to be completly ignoring the escaped parenthesis..

I found an issue that appears related to this but it shows as fixed 

https://jira.atlassian.com/browse/JRA-25092

We are running JIRA v6.3.8


I appreciate any support with this issue.  Thanks!


Update:

 

To add to the confusion the Summary ~ operation is returning user stories with the word Sale even though I am searching for 

summary ~ "\\(Sales\\)"

I appreciate any response to this question.  My inability to solve this is preventing us from moving off of google docs to manage our product backlog across the company.

 


1 answer

Hi Zane,

I don't know if you have found your answer but I'll post here anyway. This is indeed very confusing. Judging by the snippet they have added in the documentation as a limitation based on the developer comment here https://jira.atlassian.com/browse/JRA-40790

what I understand is that all escaping of special characters does is help you include them in the search string ( instead of being an invalid query)...it doesn't actually include them in the search. If I understand the explanation of the developer correctly, special characters are stripped and not even indexed so searching for them is, well, impossible.

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