Search Filter: Order by status dosen't give a proper result

Hello Everyone !,

When I'm doing a search through the search filter to seek for ticket/issue and order by status.



My Query: project = "Test Project" AND status in ("In Progress", Open, "On Hold") ORDER BY status ASC

The Result: Open, In Progress and On Hold

My expect result: In Progress, On Hold and Open


Is the search function looks those statuses in key id instead of alphabet? Because when I check on the View Statuses page, I found those key ids as follows:

  • Open has id key = 1
  • In Progress has id key = 3
  • On Hold has id key = 10002


Would it be possible to arrange a result of status by using alphabet?

1 answer

Use a scripted Field (scriptrunner) with text searcher


 then order by that field.

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