Hi, we just imported Bugzilla tickets in our JIRA. One of the requests that came to me after the import was complete was to search JIRA for the issue with the bugzilla ticket number just by typing in the external issue id (the bugzilla ticket number) ....Now, I am guessing the search uses issue id as the base to pull up records. So here is my question, can we modify the search in some way so that it uses the external issue id instead to lookup for a matching issue?
What we did was to use the bugzilla ID gadget. Instead of referencing the old bugzilla bug search (show_bug.cgi) we placed a file on our server (show_bug.cgi) which actually executed the following script:
Bugzilla ID gadget redirects us to our old bugzilla url. We don't want to do that. We want to search the corresponding jira issue that has that bug. One way we found is using the Simple Search feature in Issue Navigator but it is not quick and not many people in our company are aware of it.
Also, if the script file which you gave will help us, what should be the exact location of this file on our server?
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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