Scrum board issue detail view error because issue is in multiple sprints

Hi everyone,

a JIRA user contacted me with the following problem:

He has a JIRA issue which is associated in one active sprint and in one future sprint. When he clicks on this issue on his agile board, to open the issue detail view, he receives a red error box instead that says:

"Issue ABC-35193 has multiple active or future sprints" . So the issue detail view never opens.


We are running JIRA 6.2 and JIRA Agile 6.6.80


Is this "works as designed"? Or can we somehow fix the error message and have JIRA display the issue detail view?




2 answers

This widget could not be displayed.

I have a similar issue - I'm trying to figure out how the issue got into 2 active sprints.  (Ideally, I know we don't want 2 active sprints, but we're working through the process snags with a large multi-geo team.)
JIRA 6.4.12, JIRA Agile 6.7.11 - we continuously update, so this may be related to a legacy issue.  

It makes me wonder if it has something to do with the multiple boards that folks on our Engineering team have created, but I've read that Sprints are global to all boards.  

This widget could not be displayed.


is there any answer on this issue now?

We are facing the same behavior with an issue that was in one future sprint and then moved to another future sprint. Now JIRA is displaying this error message.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

229 views 3 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you