Scrum board filters hide sub-task

[Nathan Davis]

I am using a basic Scrum board with JIRA Software 7.0.10 and see all my stories and sub-task, however, when I apply a filter my sub-task aren't displayed. 

Board Filter query: project = MOBI ORDER BY Rank ASC

Quick filters applied: 

1. "Epic Link" not in (MOBILEWEB-722)
2. labels not in (foobarbaz)

We have tried both the above where we have both an Epic Link and a Label, however, anytime we do these queries the stories are shown, but their sub-task are hidden. I want to see the sub-task too.

[Dan Bish]

project = MYPROJ

AND

    ( 'Proj Teams' = My-Team-Name

       OR

       Team = My-Team-Name )

OR

     issueFunction in subtasksOf("issuetype = Story

                                                     AND

                                                      ( 'Proj Teams' = My-Team-Name

                                                        OR

                                                         Team = My-Team-Name)")

ORDER BY Rank ASC

[Nic Brough -Adaptavist-]

I'm not sure I understand the problem.  Are you saying that your board shows you sub-tasks when you first visit it (i.e. project = MOBI), but they vanish when you apply the quickfilters?

If that is true, then I suspect it's behaving correctly - sub-tasks do not have an Epic link in the first case, so the filter drops them, and I guess they're not labelled with foobarbaz in the second.

[Casey Daniell]

Correct, but to be more clear these were two different attempts at getting the subtask to show up.

I get (now) that the subtask don't have an Epic Link so that won't work, however, when I apply a Quick Filter of Labels not in (foobarbaz) I see my original Stories without the label, but the subtask that also don't have the label are missing. How do I show the subtask for the stories without the label?

[Nic Brough -Adaptavist-]

Oops, sorry, misread the second filter.  Principle should be the same though, it should only hide those sub-tasks with that label.

However, my next thought is that you've run into the problem that "a simple yes or no question" always has three possible answers.

Could you pick out a subtask that should appear and does not and experiment with it?  I think when you go to edit it, you will find that it has no labels at all.  Could you add one (not foobarbaz, but something else)?  Then refresh the board.  My expectation is that it will appear now!

[Nathan Davis]

I think, using this article, https://answers.atlassian.com/questions/43298, we have it working now using this query:

labels not in (foobarbaz) OR ( issueFunction in subtasksOf("project = MOBI AND labels not in (foobarbaz)"))

This is getting us what we need now! Just a bit more then what we thought we had to do.

[Nic Brough -Adaptavist-]

Ah, good catch.  The other one I was heading towards was

labels not in (foobarbaz) or labels is empty

[Nathan Davis]

I see the sub-task in the normal view of the board, only when I apply the quick filter on the scrum sprint board does it disappear when trying to exclude certain tags

[Michael Partyka]

Maybe create a new quick filter called sub-tasks with query: issuetype=sub-task and see what will happen

[Michael Partyka]

maybe try this jql:

project = MOBI AND issuetype(story, sub-task) ORDER BY Rank ASC

[Casey Daniell]

This works, project = MOBI AND issuetype(story, sub-task) ORDER BY Rank ASC,  and always has for showing all issues on the board.

The issue is when adding a quick filter and saying don't give me any issues with a certain label I lose my subtask, which is also missing the subtask. 

It looks like JIRA is much better at doing a positive search and finding all issues with a label, then finding issues that qualify and don't contain a label.