Scrubbing Personal Data

Does anyone out here have a set of best practises for removing personal data from JIRA? We are looking to scrub any data that a customer may send us that would contain a password, social security number, credit card purchase information, etc..

We would like to just be able to search the database and overwrite this data when it is reported. We feel most of this data would reside in the comment or description field tables. Anyone have any experience with this?

Thank You!

2 answers

1 accepted

Hi there,

I'm not sure if this covers what you want, but you can anonymise JIRA data by going to:

I hope this helps.


This seems like a lot of work to have to involve the entire database for one or two entries but it could work. It is definately better than our current solution of NOTHING! I've give it a shot. Thank you for the information.

This is probably too late for you, but I figured other people might be interested in this as well.

Our recently published PII Protector for JIRA add-on is doing exactly this. It monitors sensitive PII like credit card numbers, social security numbers, addresses, etc. stored in Atlassian JIRA, reports it, provides admins with a convenient UI to manage it, to audit access to it, and optionally to hide or to erase it.

PII Protector for JIRA is aimed to be a complete solution for PII in the organization JIRA instance.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

Meet the AUG leaders of Northern Virginia

@Rachel Wright (Jira Genie), @Billy Poggi (AUG NOVA, DC), and @Dana Jansen (Confluence Queen) are just some of the folks that lead one of the world's most active Atlassian User Group (AUG)....

157 views 5 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you