Got some escalation services on an instance ~about 10.
They are all like this below to automatic transition issues in another project which are linked with this in a special sort of link.
If I "Run now" this services they work fine - but they total ignore the interval and do nothing themself.
any ideas ?
JIRA 6.3.7. and Script Runner 3.0.6
|Description:||Resolved -> Closed|
|JQL:||project = "X" and issueFunction in linkedIssuesOf("status = Closed", "is Work-Ticket to") and status changed from Resolved|
|Action:||701 Close Issue|
Name / Class Properties Delay (mins) Mail Queue Service com.atlassian.jira.service.services.mail.MailQueueService 1 Sicherungsdienst com.atlassian.jira.service.services.export.ExportService USE_DEFAULT_DIRECTORY: true 720 Von JIRA Service Desk verwendeter Mailhandler. Darf nicht geändert oder gelöscht werden. 10.100 com.atlassian.servicedesk.squalor.email.ServiceDeskMailFetcherService handler.params: SD_MAIL_SERVER_ID=10100 popserver: Mailserver für firstname.lastname@example.org. Von JIRA Service Desk erstellt. 1 Audit log cleaning service com.atlassian.jira.service.services.auditing.AuditLogCleaningService 1440
Well, that is definitely the reason for that problem, as the service triggers the defines escalations. We have faced the same problem since several versions. What i know is: - You need the service which triggers the execution. - This service should run every minute What I do not know is: Whats the classname of the service (adding the class names above doesnt work) Maybe @Jamie Echlin [Adaptavist] Knows the right answer ;)
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs