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ScriptRunner Console keeps loading and not opens

Rafael Costa
Rafael Costa Rising Star May 10, 2022

I installed this plugin but the console not works, keep loading and never opens. Anyone know how solve it???

 

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Mateusz Muller
Mateusz Muller May 11, 2022

Hello

 

I have similar issue on our test instance, is it just for console?

In our case all inline editors are not loading (workflow postfunctions, listeners etc)

 

Matt

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Ram Kumar Aravindakshan _Adaptavist_
Ram Kumar Aravindakshan _Adaptavist_ Community Leader May 11, 2022

Hi @Mateusz Muller 

This also may need some further investigation from our end.

Could you please raise a ticket in Adaptavist's Product Support portal?

Just to check, what version of ScriptRunner are you currently using?

Thank you and Kind regards,

Ram

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Mateusz Muller
Mateusz Muller May 11, 2022

Just updated from 6.47 to 6.50, and it didn't solve the issue. I will create account and ticket now, as it is blocking our development and i can't see any reason for it in logs or  browser console.

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Ram Kumar Aravindakshan _Adaptavist_
Ram Kumar Aravindakshan _Adaptavist_ Community Leader May 11, 2022

Hi @Mateusz Muller,

Thank you for the update.

Once we receive the ticket we will review it and update you there.

Thank you and Kind regards,

Ram

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Rafael Costa
Rafael Costa Rising Star Oct 13, 2022

@Mateusz Muller do you solved it? I'm still facing it...

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Mateusz Muller
Mateusz Muller Oct 13, 2022

@Rafael Costa  I totally forgot about this issue, it was busy period back then and since it was just test environment i was forced to test on productive...

It seems to have fixed itself, but since then we have updated both jira to 8.20 and scriptrunner to 7.2.0.

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Ram Kumar Aravindakshan _Adaptavist_
Ram Kumar Aravindakshan _Adaptavist_ Community Leader May 10, 2022

Hi @Rafael Costa

This may need some further investigation from our end.

Could you please raise a ticket in Adaptavist's Product Support portal?

Thank you and Kind regards,

Ram

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