ScriptRunner Bcc Group Email

I am trying to send a bcc email via the "Send a custom email" script from scriptrunner but there is no option for bcc except for mail.setBcc. I am having trouble writing a script in the "Condition and Configuration" section to add a group to setBcc. This group would be sent an email once an external comment is made on an incident. I have provided my script so far which works if I use my own email but not with a group. 
Any help or guidance is appreciated.



import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.event.issue.IssueEvent
import com.atlassian.jira.issue.comments.Comment
import groovy.json.JsonSlurper

final SD_PUBLIC_COMMENT = "sd.public.comment"

def event = event as IssueEvent
def user = event.getUser()
def comment = event.getComment()
def commentPropertyService = ComponentAccessor.getComponent(CommentPropertyService)

def isExternal = { Comment c ->
def commentProperty = commentPropertyService.getProperty(user,, SD_PUBLIC_COMMENT)

if (commentProperty) {
def props = new JsonSlurper().parseText(commentProperty.getValue())
!(props['internal'] as String).toBoolean()
else {
if (comment && issue.getIssueType().getName() == "Incident" && issue.priority?.name == '1') {
mail.setBcc(GROUP GOES HERE?)
return isExternal(comment)

return false

4 answers

2 votes
Alexey Matveev Community Champion Jan 23, 2018

Maybe you could get all users from the group and set users one by one?

ComponentAccessor.getUserUtil(). getAllUsersInGroupNames(Collection<Group>)

Alexey Matveev Community Champion Jan 24, 2018

That is an example

import com.atlassian.jira.component.ComponentAccessor

def userList = ComponentAccessor.getUserUtil().getAllUsersInGroupNames(["jira-administrators"])
userList.each {
0 vote
Steven Behnke Community Champion Jan 23, 2018

mail.setBcc() expects a comma delimited string of email addresses, not group names.

I am reading that now. Any alternative suggestions on this? 

Krisz [Adaptavist] Community Champion Jan 24, 2018

I'd go with @Alexey Matveev's solution, get all the email addresses in a group.

wouldn't this just collect the usernames and not the email address? I am trying to find the documentation on Collection as I have never used it. Would it look like the one below?  If so, it throws an exception that it can't find the class. 


ComponentAccessor.getUserUtil(). getAllUsersInGroupNames(Collection<Inciden-Priority-1>)

Krisz [Adaptavist] Community Champion Jan 24, 2018

ComponentAccessor.getUserUtil(). getAllUsersInGroupNames(Inciden-Priority-1)

It'll give you a collection of usernames (list) and then go through each and add 'it.emailaddress' (if I remember correctly) to your bcc list.

I hope that makes sense. 

Got it. Thank you @Krisz [Adaptavist] and @Alexey Matveev!

For anyone that is curious this is what it looks like 

def recipient = ComponentAccessor.getUserUtil().getAllUsersInGroupNames(["Incident-Priority-1"])
recipient.each {

Krisz [Adaptavist] Community Champion Jan 24, 2018


glad it works

This ended up not working. Close but what it is doing is adding the last user as the bcc address. When I tested it, I happen to be the last user which made me believe it was working. 

@Krisz [Adaptavist] and/or @Alexey Matveev: any other suggestions? 


Here is what the code looks like. Simplified it for testing.

import com.atlassian.jira.component.ComponentAccessor

def userList = ComponentAccessor.getUserUtil().getAllUsersInGroupNames(["IT Service Desk"])
userList.each {
import com.atlassian.jira.component.ComponentAccessor

def emailList
def userList = ComponentAccessor.getUserUtil().getAllUsersInGroupNames("IT Service Desk")
userList.each {
emailList = emailList + it.getEmailAddress().toString() + ","

I removed the brackets, not sure why they were there. Also now the script collects the email addresses in a string (you didn't add them up, just replaced the email).

I hope this makes sense. Let me know if that works. 

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