Script error in JIRA


I've seen this error a few times and I wonder if someone can help me understand it.  I've seen it when clicking on a story in my portfolio plan (Portfolio for JIRA). I'm using JIRA Cloud.

Script error. in error. in

Line# 0, Col# 0. Detailed stacktrace not available in your browser.

=== Client Info ===

User agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:57.0) Gecko/20100101 Firefox/57.0
Local time: Tue Dec 12 2017 20:42:44 GMT-0700 (MST)

=== Plugin Info ===

Plugin build: 1000.79.0
SEN: Unknown

=== System Info ===

Jira Title: JIRA
Jira Version: 1001.0.0
Agile Version: 1001.0.0-SNAPSHOT
Vertigo: true

1 answer

1 accepted

Accepted Answer
0 votes

Hi Carlos,

Thank you for reporting this issue.  There is a bug for this that you can monitor at JPOCLOUD-1998.

The only current workaround is to try to hard-refresh the Portfolio plan page (e.g., CMD+R in Chrome in OSX) per JPOCLOUD-1998 and they are currently working on a solution to this issue.

At this time please vote on the issue and you'll be notified when the ticket is updated, including when a fix is introduced.



Thanks, Branden.  I just voted on the issue.


Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

Looking for anyone who made the switch to Data Center

The Jira Marketing team is putting together an ebook on migrating to Data Center. We're looking for pro tips on how you staffed your project team and organized your Proof of Concept. Share yo...

39 views 0 2
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you