Script error in JIRA

Hello,

I've seen this error a few times and I wonder if someone can help me understand it.  I've seen it when clicking on a story in my portfolio plan (Portfolio for JIRA). I'm using JIRA Cloud.

Script error. in https://d2cg3f6oxmrhvg.cloudfront.net/atl-vertigo--shard-jira-prod-us-18--2--jres.atlassian.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-4jx69d/b/4/8d94e85615cb3b87e7ea628c5dcb3797/_/download/batch/com.atlassian.jpo:jpo-wr-page-plan-scripts/com.atlassian.jpo:jpo-wr-page-plan-scripts.js?locale=en-USScript error. in https://d2cg3f6oxmrhvg.cloudfront.net/atl-vertigo--shard-jira-prod-us-18--2--jres.atlassian.net/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-4jx69d/b/4/8d94e85615cb3b87e7ea628c5dcb3797/_/download/batch/com.atlassian.jpo:jpo-wr-page-plan-scripts/com.atlassian.jpo:jpo-wr-page-plan-scripts.js?locale=en-US

Line# 0, Col# 0. Detailed stacktrace not available in your browser.

===================
=== Client Info ===
===================

User agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:57.0) Gecko/20100101 Firefox/57.0
Local time: Tue Dec 12 2017 20:42:44 GMT-0700 (MST)

===================
=== Plugin Info ===
===================

Plugin build: 1000.79.0
SEN: Unknown

===================
=== System Info ===
===================

Jira Title: JIRA
Jira Version: 1001.0.0
Agile Version: 1001.0.0-SNAPSHOT
Vertigo: true

1 answer

1 accepted

Accepted Answer
0 votes

Hi Carlos,

Thank you for reporting this issue.  There is a bug for this that you can monitor at JPOCLOUD-1998.

The only current workaround is to try to hard-refresh the Portfolio plan page (e.g., CMD+R in Chrome in OSX) per JPOCLOUD-1998 and they are currently working on a solution to this issue.

At this time please vote on the issue and you'll be notified when the ticket is updated, including when a fix is introduced.

Cheers,

Branden

Thanks, Branden.  I just voted on the issue.

Carlos

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