Degraded performance Customers may experience intermittent errors using Community search. Our platform vendor is investigating.
I want to automaticaly clone an issue and link with the built in Script, I successfully set up a listener with the right condition, and the issue is created exactly like I want.
Apart from this listener, I have an auto transition one which trigger from every possible event, looking for field completion to auto transition from new to review.
The issue is :
When creating the cloned issue (Listener 1) with the field completion conform (Listener 2) the newly created issue remains on 'new' status instead of reviewed.
I noticed that if i make a modification on the issue (comment, update..), the listener 2 is activated. I suppose the listener 1 doesn't fire any event "Issue Created" to the newly created issue. I tried to change the order on the listeners list, but it doesn't change anything. Any idea on how I can get these 2 listeners work together ?
I eventualy solved the problem, but without the first listeners. I created a step on my workflow and use a transition to create the clone, set a comment on it and auto come bask to the previous step. the second listener catch the event and make the update on the cloned issue.
I then only use the built in scripts because I cannot install SDK and never figure out how to make the transition on the cloned issue.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs