I've just upgraded from Jira 4.3 to 5.1.1 and Greenhopper 5.6.8 to 5.10.6 and I'd like to know if this is a problem with the upgrade or a Jira bug..?
When I go to Agile -> Manage Rapid Boards in Firefox 14.0.1 I get a big red error block at the bottom of the page. It doesn't seem to stop me creating boards and it doesn't occur in Google Chrome (Version 21.0.1180.57).
I'm guessing this has something to do with the GIVE GREENHOPPER FEEDBACK! link in the header - this link does not do anything in either Chrome or Firefox.
Error text below.
An exception occurred
Please try refreshing the page, or contact your administrator / Atlassian Support if the problem continues.
Exception: Script error.
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:14.0) Gecko/20100101 Firefox/14.0.1
I had a very quick reply from Atlassian support (Immanuel Siagian) - as a workaround you can disable the Feedback link which gets rid of the error. Here are his instructions:
I have exactly the same problem, but with Jira 5.0.6 and Greenhopper 5.10.5.
The problem started when I installed and (after deciding we don't need it) uninstalling the Issue Collector plugin. First I thought the uninstall removed some needed components, but reinstalling it did't help...
i have this problem using Jira 5.1 and Greenhopper 5.10.6 with firefox 14.0.1 when i want to work with a rapid board.
Jira was updated from v4.4 to 5.1 ~10days ago, but today i got (or maybe saw?) this error for the first time.
And to make things worse, my favourite browser (opera) doesn't show the rapid board at all.
Just the main menu at top of the page and a grey background/page.
It works with Firefox, but sometimes the error message comes up.
During the last days just a lot of epics/stories etc have been created. Didn't update any plugins like Issue Collector...
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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