Saved filter - error. Filters are applied, you'll need to clear these to continue.

Sharon
Contributor
July 10, 2024

 

Saved filter - error. Filters are applied, you'll need to clear these to continue.

Why can i not filter within my saved filter. All of my other "saved filters" i can.

3 answers

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 11, 2024

Hi Sharon - Welcome to the Atlassian Community!

Can you share your filter here? 

Sharon
Contributor
July 11, 2024

Great, thanks John.

[deleted]

Sharon
Contributor
July 11, 2024

List view - [deleted]

Board view - [deleted]

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 11, 2024

We don’t have access to your Jira. You can copy and paste the content of the query or do a screenshot (again just the query).

Sharon
Contributor
July 14, 2024

See image attached

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Sharon
Contributor
July 14, 2024

Jira filter error.jpg

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 25, 2024

Just use the name o{f the field instead of "cf

If it is more than one word, then put the field in double quotes. Be sure to type in the exact name of the field, including case. 

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Kit Friend
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 10, 2024

@Sharon can you share a screengrab of where you're encountering the error please including the JQL/filter selection being applied? It'll help us assist with diagnosing

Sharon
Contributor
July 11, 2024

Hi Kit, I'm unsure how to attach a screenshot...?

[deleted]

 

 

Kit Friend
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 11, 2024

@Sharon  hit the little picture icon (between the link icon and the horizontla line) when replying :) 

CleanShot 2024-07-12 at 09.41.10@2x.png

 

(Thankfully) sharing the filter URL won't show your confidential content to the forum members here - we don't need the specific items, just the JQL/config

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Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 10, 2024

Hello, Good day. If you are sharing the filter with user group, kindly make sure you are part of the user group as well and try again. Thanks

Sharon
Contributor
July 10, 2024

Yes, its shared with a usergroup and I am part of the group. Other members are receiving the same error. Its not happening to my other ones, just one. We have 12 people access this filter so dont really want to save another one...

 

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