Save an unsaved Comment upon Clicking a Transition Button

My users regularly add an Issue Comment, then click a Transition button to move the issue to the next state.  They often forget to click the "Add" button on the comment to save the comment first. This results in their comments being lost.


Is there any way to either prompt them to save the comment first, or to autosave the comment when they click the Transition button?

1 answer

1 accepted

Accepted Answer
0 votes

I don't think this is possible without coding.

But if there will be regulary comment set before that transition, why not adding to that transition an empty screen (so it contains only the comment field). So the user can comment during that transition.

This works perfectly, thank you.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 25, 2018 in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

466 views 7 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you