I am looking into integrating Salesforce and Jira. We currently using a Zapier automation rule. I have also seen ServiceRocket's Salesforce Connector for Jira - I am wondering if there is a free bi-diractional app or connector that can be used for this purpose? We do not want to increase costs so wondering if anyone here knows ...
Here is the answer to your question, I hope it helps!
Experience the Most Flexible, Easiest, and Securest Way to Integrate Salesforce and Jira, Sinergify—a Salesforce® & Jira Connector. The Connector Integrate standard and custom Salesforce objects with Jira to strengthen cross-functional collaboration and deliver top-notch customer experience.
It covers the feature like : Salesforce Native and Lightning Ready, Bidirectional Synchronization, Advanced Search, and more...
Aidin here from the Product Team @ ServiceRocket. If you have concerns about the pricing of our app, we are more than happy to have a conversation with you and we may be able to help you out. If you are interested, please reach out to us via our support portal.
Thanks for the reply, Aiden.
I think the main reason is to not pay for an integration when we are paying for 2 systems already :)
They main thing we would like to do is:
- link a Salesforce case to SD or Software issue on JIra
- have a bidirectional comments and status check between the 2
It seems that the Service Rocket add on does do that with a bit more that we dont currently require
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