Salesforce Service Cloud integration with JIRA cloud

Anyone have experience with integrating JIRA in Atlassian Cloud with Salesforce Service Cloud? Best practices? Gotchas?

3 answers

Hey Tim,


I have no experience with this integration, but have you had a chance to take a look at this add-on? It is pre installed on your Cloud instance, however you need to contact the vendor in case of interest to purchase it:

I think this will be helpful.




Thanks, yes I saw this plus the one from zAgile in the Marketplace. We'll evaluate.

@Tim Buntel @Tim Buntel Did you end up integrating Salesforce Service Cloud with JIRA cloud? We are migrating over to Salesforce Service cloud as well so was wondering which tool/add-on did you end up using?



Hi Tim, 

Yes we have implemneted the same for one of our client 

Please have a look the Success Story for Salesforce Service Cloud integration with JIRA 


Download the Case Study: 

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