JIRA already support WYSWYG description, but JIRA service desk portal doesn't.
there no way for a user to input rich text from customer portal now. have there any 3rd party plugin can do that ?
I do remember using JEditor addon in the past and I,m pretty sure it's doing well on customer portal (https://marketplace.atlassian.com/plugins/com.jiraeditor.jeditor/server/overview). There might be other addons but it's the one I know about. Pretty straight forward, can be used for advanced features :)
Hope this helps!
Hi Micky, thanks for quick response. I have a read about the jEditor, but didn't see it can works on JIRA service desk customer portal. and I do see another community post about this question: https://community.atlassian.com/t5/Jira-questions/JEditor-on-SD-2-0-in-JIRA/qaq-p/90313
can you confirm it works with JIRA service desk ? anyway, I will have a try on our staging server.
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