SLack + Jira OAUTH failure

Nivine Alaeddine May 13, 2022

Hi Everyone,

I am facing an issue with Slack and Jira at the moment.

Not able to create any ticket through the channel.

I have checked the Slack under applications and I can see this:

https://jiraservicedesk.extge.co.uk/plugins/servlet/slack/configure

Screenshot 2022-05-13 at 10.22.27.png

Can you please help

Thank You 

1 answer

0 votes
Daniel Steffano May 13, 2022

Hi Nivine,

Have you had a chance to review this specific document for connecting Slack to Jira? I wonder if you're missing the base URL or something?

https://confluence.atlassian.com/slack/using-jira-applications-with-slack-966662163.html

 

Here is another article where someone had a similar issue:
https://community.atlassian.com/t5/Jira-questions/Issue-with-JIRA-amp-Slack-Integration/qaq-p/1079188

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