SLA for a only a certain Issue

Hello Everyone,

My issue is with Jira-desk

I'm looking for a way to says that only one (of my three) issue type should have a SLA.

It doesn't seems possible.

If I could hide the SLA It would be also OK but not perfect.

Do you have a clue ?



2 answers

1 accepted

0 vote
Gerry Tan Atlassian Team Sep 08, 2016

In the SLA configuration you can use JQL to set goal only for the issuetype you want, and set no goal (put the value 0) on "All remaining issue". Eg:

image2016-9-9 14:46:34.png

Thank you Gerry this is what I needed !

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