SLA calculator plugin

Hello!

Have You got SLA calculator plugin to calculate help desk response time for various classes of problems?

Regards,

Ella

1 answer

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Accepted answer

I found two of them in marketplace, one free

https://marketplace.atlassian.com/plugins/lv.ebit.jira.plugins.sladiator

one comercial

https://marketplace.atlassian.com/plugins/com.valiantys.jira.plugins.vertygo.jira-vertygosla-plugin

have not used one of them. So I can't give any recommendation.

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