We have followed the instructions mentioned in https://docs.microsoft.com/en-us/azure/active-directory/active-directory-saas-atlassian-cloud-tutorial, but are currently getting the following response.
Oops, there was an error logging you in.
Please contact your administrator to check single sign-on configuration.
Error reference: . Error reported: Invalid issuer in the Assertion/Response
Any help would be greatly appreciated as Atlassian support claims they don't see any errors and isn't much help. They keep saying the identifier is wrong, but we have it set to https://id.atlassian.com/login.
In the JIRA config the Identity provider Entity ID text box should have the SAML Entity ID which you copied from Azure portal this should end in a /. In the Identity provider SSO URL should have the SAML Single Sign-On Service URL which you copied from Azure portal and should not have an ending /. Add the certificate and save the settings. Make sure that Azure AD settings have the correct identifier URL and test again.
Hmm. Thanks so much for trying to help!! This is what we have - still getting the oops error:
Identity provider Entity ID: https://sts.windows.net/afd68e8f-a6e1-499f-9638-dceea8479772/
Identity provider SSO URL: https://login.microsoftonline.com/afd68e8f-a6e1-499f-9638-dceea8479772/saml2
Reply URL: https://id.atlassian.com/login/saml/acs
According to the instructions that follow:
... the identifier URL should be as so:
hoping this helps
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