Running JIRA from a packed WAR is not supported.

I'm trying to upgrade to JIRA 6.3 and am getting this error. I've never had to do worry about unpacking war files. It's only asking for problerms.


Running JIRA from a packed WAR is not supported. Configure your Servlet container to unpack the WAR before running it.

5 answers

1 accepted

Atlassian provided an answer based upon the following URL.

In short, Tomcat stopped supporting unpacking of war files outside of appBase in version 7.0.12 They then fixed the issue in Tomcat 8 and back ported the fix to 7.0.48 going forward.

Why JIRA just now started complaining about the error was never answered. But upgrade past 7.0.48 and you'll be good.

0 vote

What application server are you running? (And version)

0 vote

Hi Michael,

This looks like the problem addressed by the KB article below:

Could you please check if the solution on the KB works?



This article doesn't fix the issue at hand.

Hello Danilo,

we experience the same beahavior when trying to upgrade form version 6.2.3 to 6.3.1.

Our server.xml contains the following:

<Host name="localhost"  appBase="webapps"
            unpackWARs="true" autoDeploy="true"
            xmlValidation="false" xmlNamespaceAware="false">

As you can see the unpackWARs option is set to true like suggested in the linked article.

We are running JIRA in Apache Tomcat/7.0.26.

We didn't experience similiar issues when upgrading from version 6.1.7 to 6.2.3.

Kind regards,


I run JIRA (since release 6.0.8) on Tomcat 7.0.28 on up-to-date Debian GNU/Linux 7.5 Wheezy and currently with release 6.2.6 but I have found no information how to run 6.3.12 release with the same context /etc/tomcat7/Catalina/localhost/jira.xml:

<Context path="/jira" docBase="atlassian-jira6.war" reloadable="false" useHttpOnly="true">
  <Parameter name="jira.home" value="/var/local/jirahome/"/>
  <Resource name="UserTransaction" auth="Container" type="javax.transaction.UserTransaction"
  <Manager pathname=""/>

I read again and the KB does not match my setup as unpackWAR is already true.

My tomcat "webapps" only contains "ROOT" as context directly deploys from WAR location - read-only file, exactly the same WAR file for all environment as "jira.home" is set from Context Parameter.

Is there a way to get JIRA 6.3 runs with Debian Tomcat installation ?

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