Hi, firstly I am relatively new to the Administration side of JIRA, so please bear with me, but I wonder whether someone may be able to help me please.
So that we can schedule JIRA software updates better to meet customer needs, I'm trying to find a method of finding the times when most JIRA tickets are raised within a given time range.
Could someone tell me please, is there such a report built into JIRA?
Many thanks and kind regards
JIRA Service Desk has limited reports. There is a Created vs. Resolved report that gives you a really brief look at the amount of tickets created and resolved within a time frame, such as "Past 7 days". It doesn't give you hours though.
If you are looking at JIRA Core or Software, there is also a Created vs. Resolved issues report --do you need specifics down to the hour?
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